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eCours Roundup 2

Attendees of eCourts 2022 Share Their Greatest Takeaways from the Conference!

How do you facilitate suspect interviews? Where did you learn your techniques from? Education is crucial to consistently advance your skills in any field. We asked law enforcement professionals with backgrounds in investigative and interrogation work to contribute tips.

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The eCourts conference is designed to feature education sessions with the most in-depth and current information that address the technology needs of judges, court managers, technologists, and other court professionals. eCourts also has earned a reputation for hosting one of the most effective exhibit shows available.

This year, MaestroVision exhibited at eCourts to present our state-of-the-art court recording systems.

We wanted to get feedback from the attendees and presenters on their greatest takeaways from the conference. See what they shared with us below!

1. Hector Gomez

Court Technology Manager at State Court of Appeals

The best thing was meeting everyone and getting ideas and collaboration from the other courts. Having a network to lean on helps you very much and keeps you sane.

2. Shanice Joseph

Court Clerk at Supreme Court of Judicature Guyana

AI can change the face of our judicial systems in a way that it will be more diverse and will cater to the needs of our customers, which will impact on the dispensation of justice in an equitable manner.

3. Tami Migan

Office Manager, Virginia Township Justice Court

I enjoyed the entire conference.  Lots of new ideas to try to implement.  We are reviewing the many vendors with new ideas of how to expand our accessibility to the public.   The best speaker/presentation I believe was Judge Schlegel.  He was enthusiastic and informative.  It really brought to my attention how AI is here and rapidly growing in every industry. I am looking forward to the next conference in 2 years to see how far we’ve advanced.

4. Michael A. Saini

Factor-Inwentash Chair in Law and Social Work, University of Toronto

The biggest takeaway for me from the eCourts 2022 Conference is the enthusiasm and continued movement towards evidence-informed decision-making, including triage in the courts to provide services based on differential case management systems.

5. Dr. Artika Tyner

Law Professor at the University of St. Thomas School of Law

The pursuit of diversity, equity, and inclusion (DEI) is a call to action manifested through an exercise of leadership. Over the past decade, I have had the honor and privilege of traveling around the world on this quest of building a more just and inclusive society. My opening keynote address explored the strategies needed to serve as an inclusive leader. This is both a challenge and an opportunity. This leadership challenge explores the question: “What is in your hands to make a difference in the world?” Yet, there is an opportunity to uphold the values of fairness, equality, and access to justice and serve as a public citizen who seeks “improvement of the law, access to the legal system, the administration of justice and the quality of service rendered by the legal profession” (ABA Model Rules of Professional Responsibility).

My Leadership Framework for Action© provides a blueprint for building the essential leadership competencies rooted in the principles of DEI, which manifests in bridging the access to justice gap, leveraging technology for change, and promoting the betterment of society. There are four dimensions of learning: intrapersonal (engaging in self-discovery), interpersonal (building an authentic relationship with others), organizational (establishing strategic outcomes and promoting equity), and societal (developing sustainable, durable solutions). I focused on the organizational strategies for utilizing technology in the courts to advance inclusion. Technology can help us serve the needs of underrepresented clients (BIPOC, low income, rural), make the court experience more accessible, increase probono services, and identify patterns of bias. This is a call to action— a call to inclusive leadership.

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What was your greatest takeaway from the eCourts 2022 conference? Submit your response to info@maestrovision.com and we’ll feature your submission on this article!

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WEBINAR: Ready to Build a New Soft Interview Room? Learn How from the Experts!

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Join Tracy Matheson, founder of Project Beloved and Claude Turcotte, CEO of MaestroVision in this educational webinar on how to build a trauma-informed soft interview room at your organization with the right technology. PLUS get a live tour of the Minot Police Department‘s soft interview room.

About Project Beloved:

Project Beloved is a 501c3 non-profit that strives to educate, advocate, and collaborate to change the conversation about sexual assault and empower survivors to find their voices.

By the end of 2022, Project Beloved will have installed 58 soft interview rooms for the investigations of sexual assault and domestic violence.

About MaestroVision:

MaestroVision is a software developer and hardware manufacturer providing audio and video management solutions. Founded in 1995, MaestroVision first specialized in broadcast technology providing high-end quality video servers and media asset management to broadcasters. In 2013, they decided to diversify and offer this smart technology to law enforcement and child advocacy centers.

MaestroVision has installed interview recording systems in various law enforcement and 501c3 organizations throughout the US and Canada.

Watch the Webinar Replay

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October 25, 2022 Webinar: How to Define Workflow Methodologies for Content Creation (presented by MaestroVision & SMPTE DC)

With Disruption as the primary differentiator in Media today, the need for understanding Workflow Methods is more important than ever. Join SMPTE & MaestroVision in a discussion on how to move forward when choosing when, how and what methodology is best to start a successful Workflow engagement!

 

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Do You Struggle with Any of These Court Recording Issues?

As a court professional, the last thing you want to deal with are hiccups when it comes to dealing with your recording technology. At MaestroVision, our team of broadcast experts has spent dozens of years perfecting their craft at developing the highest quality recording systems on the market today.

MaestroVision’s Solutions to the 4 Most Reported Court Recording System Issues.

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We asked multiple Court Clerks, Managers and Admins, what they dislike about their court recording system; here are their most common answers:

1. Software is hard to use – inability to find specific recordings or operate the system.

2. Sound issues
Disruptions, poor acoustics, inability to isolate audio tracks.

3. Unreliability
Recordings stopping suddenly or not recording at all.

4. Antiquated hardware
No longer under warranty and insufficient support.

As a court professional, the last thing you want to deal with are hiccups when it comes to dealing with your recording technology. At MaestroVision, our team of broadcast experts has spent dozens of years perfecting their craft at developing the highest quality recording systems on the market today. Here are our solutions to your common court recording pain points.

1. Problem: Software is hard to use.

Solution: MaestroVision’s Audio/Video Recording Software is easy to configure and simple to use.

With a customizable interface and metadata fields, MaestroVision’s audio and video recording software can display the buttons/features that are most important to you. Our integrated media library can index and search for any metadata keywords you utilize to organize your recordings. Additional time-saving features include: the ability to import your daily court docket, integrate a start/stop button and indicator light, add bookmarks and metadata information to index and search for specific recordings, ability to share recordings via a weblink, HTML link, mp4, and more. Training with our software takes little to no time as it’s developed to be as simple to use as web conferencing technology like Zoom.

2. Problem: Sound issues – background noise, interference.

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Solution: MaestroVision’s solutions incorporate ASIO and DANTE technology as well as balanced audio connection/microphones.

MaestroVision’s audio application, KEYSERV AUDIO is ASIO compatible. ASIO uses digital multi-track technology, which is a separate recording of multiple sound sources that allows users to isolate the sound from a single microphone and record it on a single track. A singular achievement that guarantees optimal recording quality every time!

In the music industry, this technology was developed to allow studio engineers to record all the instruments and vocals for a piece of music separately. Before, all singers and musicians in a band had to sing and play together. Recordings were done on one track and could not be isolated. If a musician played a part wrong, the recording had to be redone entirely.

Now, each component is recorded separately and can be edited on its own. Engineers can adjust the levels and tones of each individual track, and if necessary, redo certain tracks to get a better take.

Another way to ensure that audio tracks are isolated is to install a Digital Signal Processor (DSP) using a proprietary network called DANTE (Digital Audio Network through Ethernet). We propose a solution where audio capturing is achieved using multiple microphones connected to a DSP. The DSP will process the audio from the microphones in real-time, and then send it to the recording computer using the DANTE network. This way, it will be possible to isolate each audio track during replay. The advantage of a DANTE system is the fact it is a standalone component that doesn’t require a windows driver and it can be configured remotely from your Hall of Justice administration.

3. Problem: Unreliability – recordings stopping suddenly or not recording at all

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Solution: MaestroVision’s solutions utilize broadcast standard equipment.

Many courts are utilizing providers that offer surveillance systems with IP cameras. IP cameras are best suited for surveillance but are ineffective for start/stop recordings. Our solutions provide perfect synchronization of audio with video, using HD-SDI (High Definition-Serial Digital Interface) technology.

We don’t offer systems with IP cameras because it’s not possible for an IP camera to offer a perfect synchronization of the audio with the video.

As we can see in the figure above, in an installation with IP cameras, the cameras are connected to the network. The video is not sent in real-time to the computer for capture, but rather in packets which are then decoded by the software in the computer. This transmission takes from one to two seconds and varies depending on whether the network is busy or not. The audio signal is transmitted in real-time, with no variation to the computer. Its transmission time is practically zero seconds. Resellers of IP solutions can put a delay to the audio signal to synchronize with the video, but as video transport does not take place in real-time and depends on the network, the transmission of the video is always variable so impossible to be synchronized with the audio.

4. Problem: Antiquated hardware no longer under warranty and insufficient support.

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Solution: MaestroVision offers an extended warranty that never expires, 24/hour support and hardware replacements.

Most other court recording providers offer a 5-year warranty on hardware on their software and a brief window for hardware support (if any at all). This leaves many courthouses with no choice but to ditch their system and set out on a search for an entirely new one. This leaves courts in the unfortunate position of having to courts have to continue using the system with issues if they don’t yet have the funds. This is why MaestroVision offers a lifetime warranty and 24-hour support on all of their systems. The warranty covers software updates, hardware replacements and more. You can read more about it by visiting our warranty page.

Ready to resolve your issues and upgrade your court recording system?

Book a consultation with one of our A/V broadcast technology specialists to get started!
We will guide you every step of the way.

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Come Visit Us at AGCMQ! We’re Exhibiting at their Annual Conference on October 5th to 7th, 2022 at Trois-Rivières.

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About the AGCMQ

The Association of Municipal Court Clerks of Quebec brings together the vast majority of municipal court clerks in Quebec, as well as their assistants.

Read more…

Dates

From October 5 to 7, 2022

Location

Hotel Delta – Conference Center

1620 Rue Notre Dame Center,

Trois-Rivieres, QC G9A 6E5

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We’re exhibiting at the eCourts Technology Conference

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About the conference

eCourts is designed to feature education sessions with the most in-depth and current information that address the technology needs of judges, court managers, technologists, and other court professionals. eCourts also has earned a reputation for hosting one of the most effective exhibit shows available.

Dates

December 5-7, 2022

Booth

230

Click here to learn about the conference.

 

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IACP_2022

We’re exhibiting at the IACP (International Association of Chiefs of Police) Annual Conference

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About the conference

The International Association of Chiefs of Police (IACP) Annual Conference and Exposition is the largest and most impactful law enforcement event of the year – more than 16,000 public safety professionals come to learn new techniques, advance their knowledge and careers, and equip their department for ongoing success.

Dates

October 15-18, 2022

Booth

5205

Click here to learn about the conference.

 

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We’re exhibiting at the NHIA (National Homicide Investigators Association) Conference

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About the conference

The annual National Homicide Investigators Association conference was created to expose all investigators, detectives, crime scene investigators, and medical examiner investigators to a wide variety of interesting and unusual cases.

Dates

November 14-18, 2022

Click here to learn about the conference.

 

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MID-YEAR PRESS RELEASE 2022

This year has been yet another working through a worldwide pandemic. We are grateful to be alive and well, and hope that you’ve all enjoyed a healthy year. We want to give thanks, again this year, for our dedicated front workers, especially our healthcare workers who dedicate their life to protect us.

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That being said, we are proud of our achievements throughout these challenging times, and we wish to share some of our highlights that remind us that what we do brings great value to our customers.

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NEW CUSTOMERS

We are happy to announce that the following police departments have trusted us with managing their police interrogation recording and media library management as well as providing turnkey solutions for interrogation rooms.

We value their essential work and are continuously striving to provide great customer and technical support to ensure all of their procedures are optimal!

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NEW CUSTOMERS IN 2022

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Pell City Police Department – Alabama – 1 interview room

1905 1st Ave N, Pell City, AL 35125,
Phone:  +1 205-884-3334
Website:https://pell-city.com/police-department/

dvcc
Domestic Violence Crisis Center (DVCC) – North Dakota – 1 interview room

3900 11th Ave SE, Minot, ND 58701
Phone: +1 701-852-2258
courage4change.org

US EVENTS

2022 UPCOMING EVENTS

2022 PAST EVENTS

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NEW CUSTOMERS IN 2022

police de thetford mines
Service de Police de Thetford Mines – Québec – 1 interview room

160 Rue Caouette O,
Thetford Mines, QC G6G 7M7
(418) 338-0111
www.villethetford.ca

military police
Military Police St-Jean-sur-Richelieu – Québec – 3 interview rooms

CFB – Garnison Saint-Jean
Québec, J3B 2X8
(450) 358-7099
forces.ca

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La Traversée – Association Kamouraskoise en santé mentale – 2 interview rooms

1202 4e Avenue Painchaud,
La Pocatière, QC G0R 1Z0
(418) 856-5540
www.la-traversee.ca

Thank you for trusting our recording solutions!

CANADA EVENTS

2022 PAST EVENTS

2022 UPCOMING EVENTS

NEW FEATURES

New Warranty Benefit for Total Care Plus Customers

MaestroVision is now offering one (1) on-site preventative maintenance check per year to all current TCP customers.

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We are now ASIO compliant!

Audio Stream Input/Output is a computer sound card driver protocol for digital audio specified by Steinberg, providing a low-latency and high fidelity interface between a software application and a computer’s sound card.

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NEW EMPLOYEES

Our team is growing! We are happy to announce our new additions to our family!

We are proud to welcome our new VP Sales for the United States, Mr. Ted Pezzelli.

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Look out for our next company update at the end of the year!

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AGCMQ_2022_en

Come Visit Us at AGCMQ! We’re Exhibiting at their Annual Conference on October 5th to 7th, 2022 at Trois-Rivières.

blank

About the AGCMQ

The Association of Municipal Court Clerks of Quebec brings together the vast majority of municipal court clerks in Quebec, as well as their assistants.

Read more…

Dates

From October 5 to 7, 2022

Location

Hotel Delta – Conference Center

1620 Rue Notre Dame Center,

Trois-Rivieres, QC G9A 6E5

Read More