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MaestroVision’s Clear Audio Certification

When evaluating a professional recording product, we tend to focus more on video specifications, however, audio is much more important when looking for a perfect recording.

When evaluating a professional recording product, we tend to focus more on video specifications, however, audio is much more important when looking for a perfect recording.

Either interview recording, courtroom recording, council meeting recording or classroom recording it is nice to view the person who’s talking, but in the end, what is more important is to clearly hear the conversation without desynchronized audio & video and background noise.

For that purpose, MaestroVision’s broadcast engineers adopted a “Clear Audio Certification” utilizing the following steps…

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1. Utilizing a balanced audio cable in our recording systems

To properly capture the human voice, it is important to obtain all the bandwidth frequencies that are emitted by the person’s voice to better understand how frequency bandwidth affects the quality of the audio. For example, take an interview done by a radio presenter, there is a significant difference in the sound quality if the interviewee is in the studio versus over the phone. The audio bandwidth of a phone is significantly lower than a microphone, creating that difference. You may notice sometimes that you have difficulties recognizing someone over the phone. This is created by the low audio bandwidth of a phone line.

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Balanced audio cable
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Unbalanced audio Cable

It’s important to understand that an audio cable acts as an antenna. Our environment is invaded by electromagnetic frequencies coming from power supplies, transformers, neon lights and so on, that are induced into the audio wires, producing a background noise as can be seen on figure 3. This noise negatively impacts the bandwidth of the audio signal and makes a poor audio recording.

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Figure 3. Unbalanced audio signal

In the case of balanced audio, instead of having a single wire to drive the audio, there are two. The audio signal is transmitted on two wires, which have a phase shift of 180 degrees between them. The two wires are “twisted” together to ensure that the same noise will be induced in both wires at the same time.

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Figure 4. Balanced audio signal

In figure 5, we have represented noises by small waves for explanation purposes. Note that the small waves are in phase for both A+ and A- sides while the audio signals are out of phase relative to each other.

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Figure 5. Example of balanced audio signal with noise

What happens when we subtract the signal (+ A) and the signal (- A)? Concerning the audio signal, subtracting one signal from another corresponds to adding them if we shift (-A) signal of 180 degrees. Therefore (+A) – (-A), becomes (+A) + (+A) which results in an increased double A signal, as shown in figure 6. In regards to the noise signals, given that both signals are absolutely identical when you do the subtraction between the two, they cancel out one another completely.

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Figure 6. Result when we subtract: (+A) - (-A)

The result is a perfectly clean audio signal, destitute of any electromagnetic induction.

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Figure 7 - Result when we subtract: (+A) - (-A)

It is essential to have an audio signal without induced noise. Since noises mainly affect high frequencies, a reduction in the high frequencies will make it difficult to distinguish between the “S” and “F”. This will make virtually incomprehensible records where the suspect does not speak well.
Another consideration is the difference in amplitude signals between balanced and unbalanced cables. The amplitude of a balanced signal is 4 volts while the amplitude of an unbalanced signal is 1 volt. The loss in amplitude in an audio cable is in volt per length. In a twenty-foot cable, the loss averages .5 volts. At the end of a twenty-foot balanced audio cable, you will lose .5 volts on 4 volts; equaling a loss of 12.5 %. The loss of an unbalanced audio cable is .5 volts on 1 volt which is a loss of 50%.

MaestroVision uses a balanced audio cable in all of our recording solutions so you can ensure your audio signal is always clear and free of induced noise.

2. Implementing ASIO technology

It is important to provide multi track recording of audio in order to isolate individual audio tracks. However, multitrack audio recording has its challenges. Apple is a preferred platform for music specialists because it offers synchronized multitrack recording. It is possible to record multitrack with a PC, but it consists of multiple stereo tracks that are not synchronized with each other. The desynchronization between audio tracks is not perceptible if each track is totally isolated with one another. But in a courtroom, where a microphone records the person talking on the microphone beside the other, the small amount of audio recorded will create an echo while playing back.

There is a technology that provides a solution to make all audio channels perfectly synchronized on a PC called ASIO. ASIO, Audio Stream Input/Output (ASIO) is a computer sound card driver protocol for digital audio specified by Steinberg, providing a low-latency and high fidelity interface between a software application and a computer’s sound card.
ASIO bypasses the normal audio path from a software application through layers of intermediary Windows operating system software. That application connects directly to the sound card hardware. Each layer that is bypassed means a reduction in latency (the delay between an application sending audio information and it being reproduced by the sound card, or input signals from the sound card being available to the application). In this way, ASIO offers a relatively simple way of accessing multiple audio inputs and outputs independently and perfectly synchronized.

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ResKeyserveAudio_512x512

MaestroVision’s KEYSERV AUDIO recording application has been certified with ASIO technology to allow synchronized multitrack recording.

MaestroVision’s implementation of balanced audio cables and ASIO technology has allowed us to offer a one-of-a-kind solution that is unrivaled by other recording providers on the market.

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NEW: MaestroVision’s Interview Recording Start/Stop Button

Introducing MaestroVision’s Start/Stop Button: the most efficient way to start/stop your interview recordings.

Investigators no longer have to start/stop recordings by walking back and forth between the control room and interview room to start and stop recordings. With the addition of MaestroVision’s new button, users can start and stop interviews from within the interview room with the simple click of a button. The only confirmation you need to ensure a recording is in progress is the red LED light on the button. You now have two ways to start your interview!

Order today.

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foot pedal keyserv audio

How to Use a Foot Pedal with KEYSERV Audio Court Recording Software

Step one: Purchase the following foot pedal on Amazon:

Infinity USB Digital Foot Control with Computer Plug

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Step two: Email info@maestrovision.com with the subject line: KEYSERV Audio Foot Pedal Integration Request

From there, we will send you a file and you can complete the following directions:

  • Unzip KeyRedirector.zip anywhere on your pc.
  • Make a shortcut of KeyRedirectorCS.exe on your desktop.
  • Plug the footswitch pedal to any usb port.
  • Double click the shortcut you just created
  • Verify that it is properly launched, you should have a tray icon as below

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  • Access veotek.maestrovision.com with any recent version of Internet Explorer, NOT Edge.
  • Access any recording and verify your window is properly detected by right-clicking the key redirector tray icon as below

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  • If you have many recordings opened at the same time, the key is redirected to the one that has the focus and it will be shown in that tray popup contextual menu.
  • You are done, your pedal should now allow you to step forward or backward. To play you have to maintain the main button press, when you release it step back a few second behind automatically (configurable in web server configuration). The duration of the step backward or forward are determined by the step configuration of the web playback window. In above image it is 1 minute.
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3 Ways KEYSERV Video Works with Zoom to Create a Seamless Recording Experience

web conferencing software versus keyserv video recording app

With many businesses transitioning to a remote work experience, it’s no surprise that Zoom’s growth has exploded in 2020. The company added 2.22 million monthly active users so far in 2020, while in 2019 it added 1.99 million altogether, according to Bernstein Research.

Zoom conferences range across a variety of industries and uses including but not limited to:

  • Webinars
  • Virtual Classes
  • Virtual Court
  • Suspect Interviews
  • Business Meetings
  • Special Interest Groups
  • Social Gatherings
  • Family Get Togethers and Events
  • Religious Services

And more!

Many of our customers have asked how our software differs from Zoom. Our answer: It’s not a competitor with Zoom. We don’t offer web conferencing software, we offer video recording software. Here are some ways in which you can use KEYSERV VIDEO in correlation with Zoom for the optimal recording experience.

1. Record the web conference simultaneously with other inputs

If you have an external camera, you’re unable to record it unless it’s plugged into a web-accessible application that can enter the Zoom conference. In other words, each Zoom user (including the host) can only display and record one external input at a time. With KEYSERV VIDEO, users can record several external inputs simultaneously.

courtroom recording

This image displays KEYSERV Video recording the camera in the courtroom, the web conference, and the document camera simultaneously.

2. Add timestamped notes and metadata

Who wants to spend hours replaying a lesson or webinar trying to find the exact moment the speaker made a specific point? With KEYSERV VIDEO, there’s no need for scrolling through the recording trying to find the exact moment you’re looking for. Users can add notes and bookmarks pinpointing timeframes when specific topics were discussed. Viewers can click on these bookmarks to replay segments of a recording with ease.

Courtroom recording MaestroVision Keyserv

 

3. Upload to the media library or specified location of your choice

With KEYSERV VIDEO, you can choose whether you would like to export your recording, save it to a local hard-drive, upload it to youtube or the media library of your choice. If you have protected recordings that you would like to ensure security for, our media library VEOTEK may just be the answer. It integrates with KEYSERV VIDEO so all completed recordings are automatically uploaded to the platform. Admins can create accounts with specific user permissions so only specific recordings and features are visible to them. Searching and finding recordings is simple; simply type in the name of the recording, or a keyword from a note, bookmark or metadata to find all relevant videos.

 

There you have it! 3 ways in which KEYSERV VIDEO integrates with Zoom for the optimal video recording experience. .

 

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Court Recording Solution

Introducing MaestroVision’s Innovative Virtual Courtroom Recording Technology

 

Court Recording Solution

The current pandemic is pressuring courtroom managers to modify their working methods to protect staff, lawyers and witnesses. To adapt to these new procedures, MaestroVision has developed a new technology which will allow judicial procedures to proceed digitally and “without contact”.

Our courtroom recording system features include:

  • Submit documents without having to give them hand to hand
  • Allow testimony by videoconference
  • Present evidence without anyone having to physically touch it.
  • Record audio, video, recording of documents, courtroom videoconferencing and evidence simultaneously
  • Videotape the courtroom from multiple angles
  • Automatically transfer recording to cloud medium specifically dedicated to the courtroom and immediately available for viewing and segment extraction post-trial
  • Assign user permissions according to hierarchy

To experience the application and its functionality for yourself: click here

 

 

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